1. Data controller
FXC Meta is the data controller responsible for safeguarding personal data submitted by clients, prospects, partners, and website visitors.
2. Information we collect
We collect personal information required for onboarding, compliance, and service delivery, including:
- Identification documents such as passports, national IDs, or driver’s licences.
- Contact details including email address, phone number, and mailing address.
- Financial information to assess suitability and process payments.
- Technical data such as IP address, device information, and platform usage statistics.
3. Use of personal data
FXC Meta processes personal data to:
- Provide trading services and manage client accounts.
- Comply with regulatory requirements, including AML and KYC obligations.
- Deliver marketing communications where consent has been granted.
- Improve platform performance, security, and user experience.
4. Data sharing
We may share data with regulatory bodies, liquidity providers, payment processors, and technology partners where required to deliver services. All third parties must adhere to strict confidentiality and security obligations.
5. Data retention
Personal data is retained for as long as necessary to meet legal obligations and provide services. When retention is no longer required, data is securely deleted or anonymised.
6. Data security
FXC Meta uses encryption, secure data centres, and access controls to protect information. Regular audits ensure policies remain effective.
7. Your rights
Depending on your jurisdiction, you may have the right to:
- Access personal data held by FXC Meta.
- Request corrections or updates to inaccurate data.
- Request deletion where legally permissible.
- Withdraw consent for marketing communications.
8. Cookies
Our website uses cookies to enhance functionality and analytics. You can manage cookie preferences through your browser settings.
9. Contact us
For privacy-related enquiries, contact compliance@fxc-meta.com. We aim to respond within five business days.