Account opening & verification
Learn how to apply for an account, verify your identity, and meet compliance requirements.
How do I open a trading account?
Complete the secure online application, upload identification and proof of address, and fund your account once approved. The process typically takes less than 24 hours.
Which documents are required for KYC?
You will need a government-issued ID (passport, national ID, or driver’s licence) and a recent proof of address such as a utility bill or bank statement dated within the last three months.
Can I open a corporate account?
Yes, corporate and institutional clients can apply by submitting company incorporation documents, directors’ IDs, and proof of registered address.
Funding your account
Understand processing times, fees, and best practices for managing your funds.
What payment methods are available?
FXC Meta supports bank transfers, major credit/debit cards, and leading e-wallets. Availability depends on your jurisdiction.
Are there any deposit or withdrawal fees?
We do not charge deposit fees. Withdrawal fees depend on the payment provider, and we process requests within one business day.
How long do withdrawals take?
Bank transfers may take 1-3 business days, while e-wallet withdrawals are usually instant once processed.
Platforms, instruments, and support
Explore our platform features, product range, and assistance options.
Which markets can I trade?
Trade forex, indices, commodities, cryptocurrencies, and equities with leverage up to 1:500.
Do you offer negative balance protection?
Yes, all retail accounts benefit from negative balance protection.
How can I contact support?
Our multilingual support team is available 24/5 via live chat, email, and phone. You can also submit a ticket via the client portal.